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	<title>Scott Burkett&#039;s Pothole on the Infobahn &#187; pbx</title>
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	<copyright>2006-2007 </copyright>
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		<title>It&#8217;s Official: StarPound has Launched!</title>
		<link>http://www.scottburkett.com/technology/its-official-starpound-has-launched-810.html</link>
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		<pubDate>Thu, 02 Oct 2008 03:53:39 +0000</pubDate>
		<dc:creator>Scott Burkett</dc:creator>
				<category><![CDATA[starpound]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[bpm]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[open source]]></category>
		<category><![CDATA[pbx]]></category>
		<category><![CDATA[web services]]></category>

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		<description><![CDATA[Well, after four years of toiling, the StarPound project is finally seeing the light of day.  In the wee hours this morning, Wei Wang (CTO) and I published v1.1.0 RC1 of the open-source StarPound CORE platform to Sourceforge, and then published the new StarPound.net web site.  The team has been working nonstop over the past &#8230;<p class="read-more"><a href="http://www.scottburkett.com/technology/its-official-starpound-has-launched-810.html">Continue reading <span class="meta-nav">&#8594;</span></a></p>]]></description>
			<content:encoded><![CDATA[<p style="text-align: center"><img class="aligncenter size-full wp-image-802" title="starpound_logo" src="http://www.scottburkett.com/wp-content/uploads/2008/09/starpound_logo.gif" alt="" /></p>
<p>Well, after four years of toiling, the StarPound project is finally seeing the light of day.  In the wee hours this morning, Wei Wang (CTO) and I published v1.1.0 RC1 of the open-source StarPound CORE platform to Sourceforge, and then published the new <a title="_blank" href="http://www.starpound.net" target="_blank">StarPound.net</a> web site.  The team has been working nonstop over the past few months to make this launch date &#8211; we&#8217;re tired, but we made it.</p>
<p style="text-align: center"><a href="http://www.starpound.net"><img class="aligncenter size-full wp-image-811" title="core" src="http://www.scottburkett.com/wp-content/uploads/2008/10/core.png" alt="" /></a></p>
<p>You can read a lot more about the platform over on the site, but I&#8217;ll serve up a quick description of it here, and share a little bit about where we&#8217;re going.</p>
<p><span id="more-810"></span></p>
<p>StarPound CORE is a beautiful fusion of business process management (BPM), telephony (VoIP/SIP, PSTN/TDM, cellular, etc.), and web services (SOA).  What a mouthful.   In other words, the platform gives you an easy way to turn your organization&#8217;s business processes into web (or voice) services.  You can also use it to create <em>any web service</em>, not just those that are explicitly tied to some business process or telephony.</p>
<p>StarPound CORE is comprised of two key components: StarPound Studio and the StarPound Application Server.  StarPound Studio is a visual process modeling tool that is <a title="_blank" href="http://www.bpmn.org/" target="_blank">BPMN</a> compliant (very cool), and built on top of the Eclipse IDE.  You create a visual model of what you want the voice/web service to do.  You can drag/drop really cool things like calls to external web services (e.g. Salesforce.com, Google, etc.), call control tasks, IVR tasks, etc.  Test it, then deploy it into the cloud on a StarPound App Server where it is ready to use.  The service can be initiated by a person, a phone call, an email, FAX, SMS, or web application request via SOAP or REST.</p>
<p>The platform is 100% Java/J2EE, but obviously you can invoke deployed StarPound services using whatever language you are using (via SOAP or REST calls).</p>
<p>There is a lot more to our vision than what I&#8217;ve described, but at its core (no pun intended), that&#8217;s what the platform does. You can read more about <a title="_blank" href="http://www.starpound.net/about/vision.php" target="_blank">our vision here</a>.</p>
<p>What&#8217;s even cooler than finally releasing the first release candidate of the platform is that we&#8217;ve also released two sample open-source applications that were built on top of the platform (StarPound PBX and StarPound Call Center).</p>
<p>StarPound PBX is a full-featured, free, open-source PBX that gives you pretty much all of the features you&#8217;d need out of a PBX for your office:</p>
<ul>
<li> Auto-attendant</li>
<li> Voicemail (and web-based voicemail)</li>
<li> Call menus</li>
<li> Call hold</li>
<li> Call forwarding</li>
<li> Call routing</li>
<li> Conference calling</li>
<li> Hunt groups</li>
<li> Unified messaging</li>
<li> User directory</li>
<li> Integrated voice response</li>
<li> Call center support</li>
<li> Web-based administration</li>
<li>Open-source and free!</li>
</ul>
<p>And, it is scalable because it is built on top of the StarPound platform.  Legally, I can&#8217;t mention any names, but one of the largest video game publishers in the world is now using StarPound PBX.  And why not? It kicks ass.</p>
<p><a title="_blank" href="http://www.starpound.net/products/prod_contactcenter.php" target="_blank">StarPound for Call Centers</a> is also mega-cool. It provides mission critical functionality for call centers, like skills-based routing, automated call distribution (ACD), inbound/outbound, predictive dialing, workflow management, queue management, CTI integration, call recording/monitoring, screen pops, agent dashboard, supervisor dashboard, remote agent support, etc.  Again, free and open-source, and another really cool example of the types of apps you can build on top of StarPound CORE.</p>
<p>Right now we&#8217;ve got a ton of really exciting business and partnerships in the pipeline on the commercial side of things, and I&#8217;ll be writing some more about those things down the road as we work through them. But I can tell you that we are enjoying a tremendous push into the enterprise call center space, online marketplaces/exchanges, and scalable cloud services.</p>
<p>On a semi-related note, we&#8217;re also exploring opportunities to invest capital and resources in new startups that are in a position to take advantage of this new platform for creating disruptive applications within specific vertical markets.  More on this soon &#8230; but you can read the <a title="_blank" href="http://www.starpound.net/about/sp_vc.php" target="_blank">official particulars here</a>.  We have a couple of deals that we&#8217;re already considering.</p>
<p>Now with all the cute cuddly launch comments out of the way, I&#8217;ll add this:  We have a long list of incumbent industry players that we&#8217;re going after, in multiple markets and sectors. And we&#8217;re coming fast and going for your jugular. Let the games begin.</p>
<p>Hats off to the whole StarPound dev team for this launch (Wei, Andrew, and the guys in St. Pete) &#8211; it has been a long time in the making, and I know that everyone is ecstatic right now about where we&#8217;re going with the company.  Good stuff &#8230;</p>
<p>Cheers.</p>
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