The web home of Scott Burkett: Serial-entrepreneur, tech-geek, dad.
Blogging, opining, ruminating, and pontificating on entrepreneurship, venture capital, process improvement, technology, online communities, business networking, IT Management, online social networking, and other things that melt in the warm Atlanta sun.
"Beneath the noble bird, between the proudest words, behind the beauty, cracks appear ..."
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Recently I received an email broadcast from an networking contact promoting an executive position for a software company here in Atlanta. The position was for a VP of Services, and by all accounts, it seems like an interesting role. However, once I realized who this person would report to, I immediately deleted the email.
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As much as it pains me to say this, there are some software firms out there who openly shun professional services work. Oh, they may have a small “services group”, and offer a few basic services to their clients, but they don’t really embrace the concept of professional services. Ignoring services, or not providing a focus on it, is both financially irresponsible and a strategic mistake. In Frank L. Baum’s 1900 classic tale, The Wizard of Oz, the lead character, Dorothy, was afraid of things she couldn’t see: the lions, tigers, and bears in the forest. But as you will see, there is no reason to be afraid of integrating services into your revenue streams.
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Process Improvement and Startups |
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The Venture Capital Numbers Game |
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Scaling Your Technology with Your Business |
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Why, Georgia, Why? |
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Scott's Circle Theory of Hiring |
