I have been advising a local entrepreneur who is building a really interesting new web play. A great guy, but doesn’t have a deep background in technology. He is starting to see some traction with his service, and is beginning to run into those early scalability hurdles that so many young startups eventually run into.

Our informal discussions around scalability inspired me to jot down some of my thoughts on this issue, and how early-stage entrepreneurs can scale their technology platform from 5 users to millions.

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As promised in my previous article on JAD Facilitation Basics, this article will focus on the steps needed to create a viable functionality matrix, which will serve to summarize and prioritize the functionality for a proposed software system. Thanks to the recent reader who reminded me that this post was long overdue!

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As promised in my post on IT Facilitation Skills, this article will take a more “hands-on” look at conducting JAD workshop sessions. While there is no single “best” way to accomplish JAD objectives, I will try to present a format that has worked nicely for me in the past, in the hopes that it will give you some ideas as to how best to structure your own sessions.

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