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    The web home of Scott Burkett: Serial-entrepreneur, tech-geek, dad.

    Blogging, opining, ruminating, and pontificating on entrepreneurship, venture capital, process improvement, technology, online communities, business networking, IT Management, online social networking, and other things that melt in the warm Atlanta sun.

    "Beneath the noble bird, between the proudest words, behind the beauty, cracks appear ..."


    Category: Process Improvement

    Process Improvement and Startups

    15 December, 2007 (12:58) | Entrepreneurship, Process Improvement | By: Scott Burkett

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    Ok, I will confess that I am a process improvement fanatic. I suppose it has something to do with my experiences early in my career working in a TQM environment at TSYS, and working with a key customer (AT&T Universal Card Services) to win the Malcolm Baldrige Quality Award. In reality, though, it probably has more to do with my desire to create “well-oiled machines” and tinker with numbers.

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    Off-shoring Assurance: Making It Work

    13 November, 2006 (22:02) | Process Improvement | By: Scott Burkett

    This is a bit late as far as notice goes, but if you will be in the Atlanta area this Wednesday evening (11/15), you can attend the monthly meeting of the Atlanta Software Process Improvement Network (SPIN) and hear Conflair founder Michael Yudanin deliver a presentation entitled “Off-shoring Assurance: Making it work.”

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    JAD: Creating a Functionality Matrix

    8 November, 2006 (09:54) | IT Management, Process Improvement | By: Scott Burkett

    As promised in my previous article on JAD Facilitation Basics, this article will focus on the steps needed to create a viable functionality matrix, which will serve to summarize and prioritize the functionality for a proposed software system. Thanks to the recent reader who reminded me that this post was long overdue!

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    SPIN: Model Driven Architecture (MDA)

    10 May, 2006 (20:20) | Process Improvement | By: Scott Burkett

    Robert Lario, co-founder of INHERIT, LLC, will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting on Wednesday, May 17th at 6:00pm. The topic will be “Model Driven Architecture (MDA): From Theory to Practice, from Promise to Reality.”

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    SPIN: Development Metrics and Dashboards

    19 April, 2006 (06:00) | Process Improvement | By: Scott Burkett

    Mark Schadt, a Sr. Engineer with MKS Software will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting tonight (Wednesday, April 19th) at 6:00pm. The topic will be “Development Metrics and Dashboards - Managing Your Projects in Real Time.”

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    JAD: Facilitation Workshop Basics

    13 March, 2006 (06:00) | IT Management, Process Improvement | By: Scott Burkett

     
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    As promised in my post on IT Facilitation Skills, this article will take a more “hands-on” look at conducting JAD workshop sessions. While there is no single “best” way to accomplish JAD objectives, I will try to present a format that has worked nicely for me in the past, in the hopes that it will give you some ideas as to how best to structure your own sessions.

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    JAD: Facilitation Skills

    6 March, 2006 (06:00) | IT Management, Podcasts, Process Improvement | By: Scott Burkett

     
    icon for podpress  Standard Podcast [16:36m]: Play Now | Play in Popup | Download

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    As Napoleon Bonaparte once quipped, “there is somebody wiser than any of us, and that is all of us.” Gathering functional requirements is a fundamental part of any software development methodology, yet many IT leaders seem to avoid honing their facilitation skills, something I consider to be a critical tool in this process.

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