The web home of Scott Burkett: Serial-entrepreneur, tech-geek, dad.
Blogging, opining, ruminating, and pontificating on entrepreneurship, venture capital, process improvement, technology, online communities, business networking, IT Management, online social networking, and other things that melt in the warm Atlanta sun.
"Beneath the noble bird, between the proudest words, behind the beauty, cracks appear ..."
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Everyone loves a good “bad customer service” story. Unless, of course, you are the customer. Bad customer service stories are abound these days in the blogosphere, and I was hesitant to contribute to that pile. That is, until the goat rodeo we experienced last night with FedEx.
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The Concept of Social Capital |
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Your Unfair Competitive Advantage |
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Atlanta's Sprawl and the Entrepreneurial Process |
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Mornin' Cup: Governance Conflict |
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Process Improvement and Startups |
