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    Date: March 6th, 2006

    JAD: Facilitation Skills

    6 March, 2006 (06:00) | IT Management, Podcasts, Process Improvement | By: Scott Burkett

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    As Napoleon Bonaparte once quipped, “there is somebody wiser than any of us, and that is all of us.” Gathering functional requirements is a fundamental part of any software development methodology, yet many IT leaders seem to avoid honing their facilitation skills, something I consider to be a critical tool in this process.

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