Category Archives: Process Improvement

Process Improvement and Startups

Ok, I will confess that I am a process improvement fanatic. I suppose it has something to do with my experiences early in my career working in a TQM environment at TSYS, and working with a key customer (AT&T Universal Card Services) to win the Malcolm Baldrige Quality Award. In reality, though, it probably has …

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Off-shoring Assurance: Making It Work

This is a bit late as far as notice goes, but if you will be in the Atlanta area this Wednesday evening (11/15), you can attend the monthly meeting of the Atlanta Software Process Improvement Network (SPIN) and hear Conflair founder Michael Yudanin deliver a presentation entitled “Off-shoring Assurance: Making it work.”

JAD: Creating a Functionality Matrix

As promised in the recent article on JAD Facilitation Basics, this article will focus on the steps needed to create a viable functionality matrix, which will serve to summarize and prioritize the functionality for a proposed software system.

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SPIN: Model Driven Architecture (MDA)

Robert Lario, co-founder of INHERIT, LLC, will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting on Wednesday, May 17th at 6:00pm. The topic will be “Model Driven Architecture (MDA): From Theory to Practice, from Promise to Reality.”

SPIN: Development Metrics and Dashboards

Mark Schadt, a Sr. Engineer with MKS Software will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting tonight (Wednesday, April 19th) at 6:00pm. The topic will be “Development Metrics and Dashboards – Managing Your Projects in Real Time.”

JAD: Facilitation Workshop Basics

This article will take a more hands-on look at conducting JAD workshop sessions. While there is no single best way to accomplish JAD objectives, I will try to present a format that has worked nicely for me in the past, in the hopes that it will give you some ideas as to how best to structure your own sessions.

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JAD: Facilitation Skills

Gathering functional requirements is a fundamental part of any software development methodology, yet many IT leaders seem to avoid honing their facilitation skills, something I consider to be a critical tool in this process. This is the first in a series of in-depth articles on conducting JAD sessions.

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SPIN: Pitfalls of Iterative Development

Lois Zells, an international author, lecturer, and business consultant, will be presenting at our Atlanta SPIN (Software Process Improvement Network) meeting on Wednesday, March 14th, at 6:30pm. This will be a combined meeting with the AQAA (Atlanta Quality Assurance Association), and will be held at the Dunwoody Public Library. The topic will be “Still Searching …

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SPIN: Improving Organizational Performance

George N. Brotbeck, a Principal Consultant with Borland will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting on Wednesday, February 15th, at 6:00pm, at the Oracle field office near the perimeter. The topic will be “Improving Organizational Performance – The Quandary of Multiple Reference Models.”

SPIN: Customer Feedback Management

Larry Boldt, VP of Customer Management for Orasi Software will be presenting at the Atlanta SPIN (Software Process Improvement Network) meeting on Wednesday, January 18th, at 6:00pm. The topic will be “Customer Feedback Management – 7 Habits of a Highly Effective Customer Feedback Process.”

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